Privacy Policy

Who we are

Braynex Services Ltd ("Braynex Services", "we", "us") is a UK-registered digital infrastructure and automation agency. This policy explains what personal data we collect, why, and the rights you have over it. For any privacy question, email [email protected].

What we collect

• Contact details you give us, name, business name, email, phone, via our forms, the free health check, or direct contact.
• Business information you share so we can advise or deliver work (e.g. current platforms, booking tools, pain points).
• Basic technical data, IP address, device and browser type, and anonymised analytics about how the site is used.

How we use it

• To respond to enquiries, prepare audits and proposals, and deliver the services you ask for.
• To send you the report or information you requested, and relevant follow-ups you can opt out of at any time.
• To operate, secure and improve our website and services.

Legal basis

We process your data under legitimate interests (running and improving our business and responding to enquiries), to perform a contract with you, and, where required, with your consent. You can withdraw consent at any time.

Sharing & third parties

We don't sell your data. We use trusted processors to run our services (for example hosting, email and analytics providers), who only process data on our instructions. We may disclose data where legally required.

Data retention

We keep personal data only as long as needed for the purpose it was collected, or as required by law, then delete or anonymise it.

Your rights

Under UK GDPR you can request access to, correction of, or deletion of your data, object to or restrict processing, and request portability. To exercise any right, email [email protected]. You may also complain to the ICO (ico.org.uk).

Cookies

We use essential cookies to run the site and may use privacy-friendly analytics. You can control cookies through your browser settings.

Changes

We may update this policy from time to time. The current version is dated June 2026.